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A Guide to Saas Onboarding

Nothing has a greater impact on retention and churn more than SaaS onboarding. Here's everything you need to know to make sure you're doing it right.

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Northpass is Recognized as a Leaderin Customer Education

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4.6
G2 2022 Spring High Performer Award G2 2022 Easiest Admin Award G2 2022 Momentum Leader award G2 2022 Best Support Award G2 2022 Highest User Adoption Award G2 2022 Easiest to do Business with Award

The easiest way to teach our customers everything they need to know!

Floyd van Zoelen

One of the most amazing platforms combined with world-class onboarding and support.

Nathan K.

Love the platform - super simple to use and very intuitive!

Allison F.
4.8

The customer experience and support are what really makes this solution shine!

Kaitlyn M.

Great platform with unlimited possibilities.

Thomas (TC) R.

Flexible, scalable, customizable, great user experience and great support.

Julia H.
4.4

Customer service-driven rockstars who have changed my life for the better.

Charlotte T.

The Northpass support and software are some of the best I've had the pleasure of working with.

Chance H.

Northpass is robust in its capabilities, but also easy to use for learners.

JW M.

Take a Tour of Northpass

Northpass is the LMS companies like BambooHR, Freshworks and Shopify use to create industry-leading customer education programs.

Ready to Rumble? Let's Find Your LMS.

Download this Customer Education RFP to find the perfect LMS to power your program.

Who Belongs On a Customer Education Team | Northpass 101