
Discover the learning platform that helps you scale customer success, boost product adoption, and increase retention.
Northpass is the learning platform that powers Customer Education programs for mid-market and enterprise companies.
We provide intuitive software that simplifies the creation of effective and engaging training content, enabling learning where and when users need it.
With Northpass, you and your customers win.
We are providing our customers with 24x7 access to training courses giving us a better global reach. We are providing a higher touch service compared to Help Documentation but a lower cost service compared to one-on-one consulting. This has opened a new revenue stream for us.
What truly sets Northpass apart, is the incredibly talented team working behind it. The Northpass team has been a huge contributor to our success with training our partners and building out our ecosystem.
The issue with in-person training is it just isn’t scalable. After our acquisitions, it was clear we needed a learning platform that could keep up with our pace of growth... Working with Northpass, this was definitely accomplished.
The easiest way to teach our customers everything they need to know!
One of the most amazing platforms combined with world-class onboarding and support.
Love the platform - super simple to use and very intuitive!
The customer experience and support are what really makes this solution shine!
Great platform with unlimited possibilities.
Flexible, scalable, customizable, great user experience and great support.
Customer service-driven rockstars who have changed my life for the better.
The Northpass support and software are some of the best I've had the pleasure of working with.
Northpass is robust in its capabilities, but also easy to use for learners.
We're proud to have won not one, but two, Brandon Hall Excellence in Technology awards.
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Learn how SPS reduced support calls and improved customer retention by 30% in just one year.
Research, insight, and best practices from the intersection of performance and learning.