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The Learning Platform for Customer Education

Discover the learning platform that helps you scale customer success, boost product adoption, and increase retention.

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Customer Education is for Every Team

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Customer Success

Help CSMs accelerate TTV and scale retention. Create a training program to give customers the freedom to learn on their own time.
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Marketing

Become your industry’s go-to thought leader. Build an Academy with industry education to build trust and credibility.
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Product

Help your customers get the most out of your product. Embed product training into your platform to increase usage and adoption.

Why Northpass?

Northpass is the learning platform that powers Customer Education programs for mid-market and enterprise companies.

We provide intuitive software that simplifies the creation of effective and engaging training content, enabling learning where and when users need it.

With Northpass, you and your customers win.

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4.6
G2-2022-summer-high-performer G2 2022 Easiest Admin Award G2 2022 Momentum Leader award G2 2022 Best Support Award G2-2022-summer-highest-user-adoption G2-2022-summer-high-performer-enterprise G2 2022 Easiest to do Business with Award

The easiest way to teach our customers everything they need to know!

Floyd van Zoelen

One of the most amazing platforms combined with world-class onboarding and support.

Nathan K.

Love the platform - super simple to use and very intuitive!

Allison F.
4.8

The customer experience and support are what really makes this solution shine!

Kaitlyn M.

Great platform with unlimited possibilities.

Thomas (TC) R.

Flexible, scalable, customizable, great user experience and great support.

Julia H.
4.4

Customer service-driven rockstars who have changed my life for the better.

Charlotte T.

The Northpass support and software are some of the best I've had the pleasure of working with.

Chance H.

Northpass is robust in its capabilities, but also easy to use for learners.

JW M.
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At Northpass, We're Innovating

We're proud to have won not one, but two, Brandon Hall Excellence in Technology awards.

Learn How We’re Pioneering Online Training

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Discover Learning Ops

Align your learning program to measurable business goals with our new framework.

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Make Learning Human

Automatically personalize courses and learning sites with data from your CRM, HRIS and product.

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Featured Case Study

Learn how SPS reduced support calls and improved customer retention by 30% in just one year.