Customer Education Resources

eBooks, downloads, and resources to help improve your knowledge on eLearning and training.

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Case Studies

Checklists

Ebooks

Guides

Templates

Webinars

3 Ways Online Education Can Improve Your Customer Experience

AgriWebb Increases Product Adoption by 26%

Beginner's Guide to Building a Partner Training Program

Bonfire Saves 2,000 Hours a Year with Northpass

Building Blocks of a 5-star CustomerExperience

Building Effective Customer Education Programs

Crossing the Chasm: Gaining Academy Adoption with @properties

Customer Academy Promotion Playbook

Customer Education Request for Proposal (RFP) Template

Customer Education Video Production Checklist

Customer Onboarding Template

Customer Retention Infographic

Developing and Managing Content at Scale

Extend Your Customer's Lifetime Value with Customer Education

Gig Workforce Request for Proposal (RFP) Template

Health Current Incidents of Malware and Phishing from 80% to 10%

How Customer Education and CS Team Up for Durable Growth

How Do You Actually Do Learning Ops?

How Learning Tech is Impacting the CX Landscape |HubSpot x Northpass

How to Make High-impact Learning Experiences

Keep Customers Engaged with Learning | AgriWebb x Northpass

Kickstart Your Customer Education Program

LMS Request for Proposal (RFP) Template

On-Demand Companies Pioneering a New Kind of Training

Online Course Creation Template

Partner Training Request for Proposal (RFP) Template

SaaS Customer Onboarding Playbook: From Welcome to Wow

Setting the Foundation for a Successful Customer Academy

Shopify Increases Academy Usage by 491%

SPS Delivers Personalized Training to Every Customer

Starting Your Online Learning Program Like A Boss

Take Your Kicka** Customer Academy to the Next Level

The Beginner's Guide to Online Training

The Business Case for Digital Customer Education

The Complete LMS Buying Guide

The Evolution of Customer Education with Debbie Smith

The LMS and CRM Relationship

Training Your On-Demand Workforce