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Schedule a Demo

Get a Demo of Our Customer Education Platform

During your demo, you'll learn: 

  • Customization: How a 100% customizable LMS allows you to create a seamless learning experience that drives customer engagement and adoption.  
  • Integrations: How to connect learning data across your technology stack, including your CRM, Helpdesk, Marketing Automation tools and more. 
  • Pricing: Our unique approach to pricing, which is fixed, so that you focus on scaling your customer education program without limitations.

Schedule a Demo of Northpass

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Scale

Increase the capacity of your existing teams with a customer training program that helps customers succeed.
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Retention

Keep customers engaged with your product, realizing value, and leaning into your company’s goals.
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Growth

Use learning as a force to boost product adoption, lower support costs, and increase revenue.

Powering Customer Education Programs for Leading Companies

Is Northpass Right for You?

Q: 

What types of companies use Northpass?

Most Northpass customers are mid-market and enterprise B2B technology companies—think Grammarly, Freshworks, Crayon, and Pipedrive—looking to improve the impact of their customer training programs.

Q: 

What types of companies aren’t a good fit for Northpass?

We've engineered Northpass for companies and teams looking to scale their customer training programs. As a result, Northpass typically isn't a good fit for K-12, non-profits, higher education, independent consultants, coaches, and influencers.

Q: 

How do companies use Northpass?

Companies use Northpass for various use cases. That said, the most common involve onboarding and ongoing product education aimed at increasing retention, reducing support costs, boosting product adoption, and more.

Q: 

What internal teams use Northpass?

Good question. We built Northpass to help teams across companies achieve their goals:

  • Customer Success teams use Northpass to improve the effectiveness, efficiency, and reach of their training program, which leads to higher retention and recurring revenue. 
  • Product teams use Northpass to drive adoption, source feedback, and make data-driven decisions that address the evolving needs of their customers. 

  • Marketing and Sales teams use Northpass to establish thought leadership, increase brand awareness, and boost deal velocity. 

  • Implementation teams use Northpass to accelerate onboarding so customers can realize product value ASAP. 

  • Support teams use Northpass to reduce costs and create operational efficiencies that enable them to serve more customers with fewer resources.
Q: 

Do companies in other industries use Northpass?

Of course. While Northpass primarily serves B2B technology companies, other industries trust our learning platform, including those in healthcare, the on-demand economy, real estate, and more. 

See What's Possible with Northpass

Scroll through a few examples of what your academy could look like with Northpass. 

Our Customers Love Us

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4.6
G2-2022-summer-high-performer G2 2022 Easiest Admin Award G2 2022 Momentum Leader award G2 2022 Best Support Award G2-2022-summer-highest-user-adoption G2-2022-summer-high-performer-enterprise G2 2022 Easiest to do Business with Award

The easiest way to teach our customers everything they need to know!

Floyd van Zoelen

One of the most amazing platforms combined with world-class onboarding and support.

Nathan K.

Love the platform - super simple to use and very intuitive!

Allison F.
4.8

The customer experience and support are what really makes this solution shine!

Kaitlyn M.

Great platform with unlimited possibilities.

Thomas (TC) R.

Flexible, scalable, customizable, great user experience and great support.

Julia H.
4.4

Customer service-driven rockstars who have changed my life for the better.

Charlotte T.

The Northpass support and software are some of the best I've had the pleasure of working with.

Chance H.

Northpass is robust in its capabilities, but also easy to use for learners.

JW M.