About the author

Paula Naba
Paula Naba manages customer success at Northpass, creating an amazing and memorable experience in each stage of a customer's journey. Aside from being a Northpass customer advocate, Paula is an outdoor enthusiast. She loves spending time outside with her family and labrador.
Learning Ops
Blended Learning: Everything You Need to Blend Online and In-person Training
Paula Naba
·Feb 04, 2022
Customer Education
How Customer Education Can Help You Grow Key Accounts & Make More Money
Paula Naba
·Jan 31, 2022
Customer Education
Reducing Churn With Customer Education to Keep Your Best Customers
Paula Naba
·Jan 27, 2022
Online Training Tips and Tricks
What's Multimodal Learning and Why Do You Need it in 2022?
Paula Naba
·Jan 20, 2022
Online Training Tips and Tricks
The ADDIE Model: Understanding the 5 Steps
Paula Naba
·Jan 06, 2022
Customer Education
Keep Customers Happy in 2022 with Online Training
Paula Naba
·Dec 14, 2021
Customer Education
Online Training Tips and Tricks
How to Set Training Objectives for Customer Education
Paula Naba
·Dec 02, 2021
Online Training Tips and Tricks
How To Prove the ROI (Return on Investment) of Your Online Training Program
Paula Naba
·Oct 10, 2018