About the author

Paula Naba

Paula Naba manages customer success at Northpass, creating an amazing and memorable experience in each stage of a customer's journey. Aside from being a Northpass customer advocate, Paula is an outdoor enthusiast. She loves spending time outside with her family and labrador.
Learning Ops

Blended Learning: Everything You Need to Blend Online and In-person Training

Paula Naba

·

Feb 04, 2022

Customer Education

How Customer Education Can Help You Grow Key Accounts & Make More Money

Paula Naba

·

Jan 31, 2022

Customer Education

Reducing Churn With Customer Education to Keep Your Best Customers

Paula Naba

·

Jan 27, 2022

Online Training Tips and Tricks

What's Multimodal Learning and Why Do You Need it in 2022?

Paula Naba

·

Jan 20, 2022

Online Training Tips and Tricks

The ADDIE Model: Understanding the 5 Steps

Paula Naba

·

Jan 06, 2022

Customer Education

Keep Customers Happy in 2022 with Online Training

Paula Naba

·

Dec 14, 2021

Customer Education Online Training Tips and Tricks

How to Set Training Objectives for Customer Education

Paula Naba

·

Dec 02, 2021

Online Training Tips and Tricks

How To Prove the ROI (Return on Investment) of Your Online Training Program

Paula Naba

·

Oct 10, 2018