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Train & Retain Your Workforce — Right in Your App

Deliver just-in-time learning to your global workforce to help them earn more and deliver 5-star customer experiences.

Take a Tour of Northpass
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Innovative Gig Companies Train Their Workforce with Northpass

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Reduce Workforce Time to Value

Say goodbye to slow, manual and resource-intensive onboarding. Scale your onboarding program and deliver a consistent experience to hundreds, thousands or millions of workers, fast.

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Increase Retention

Deliver ongoing education on policies, compliance and best practices to reduce turnover, improve customer satisfaction and boost workforce growth.

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Certify Your Workers

Use certifications as a way to empower your workforce on certain tasks, like alcohol delivery, state driving regulations, tool safety and more. Verify their legitimacy and competency while instilling trust with your customers.
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Generate Tangible Business Outcomes

A trained workforce delivers exceptional service to your customers. Use learning as a way to improve CSAT, retention, revenue and other metrics important to the business.  

Puls Empowers Its Technicians with Northpass

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With our customizable, adaptable, flexible and mobile learning platform, Puls was able to completely transform its onboarding program.

  • Decreased onboarding time by more than 80%
  • Scaled its workforce by 11x
  • Increased technician retention
  • Improved customer satisfaction 
  • Helped technicians earn more

A Learning Platform Built for Your External Workforce

From endless integrations and simple course authoring to powerful analytics and always-on support, Northpass has the features you need to drive tangible business impact.

Connect Learning with Your Entire Tech Stack

Tips to Improve CSAT

Learn how PICKUP’s Field Training & Special Operations Manager, James Austin, improved the customer experience (CX) and CSAT through the power of online learning.

A #CSAT Fireside Chat with PICKUP
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