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Product

Product Updates: January 2022

New Beta Integrations

Northpass’ Product team has been hard at work building out several new integrations. If you’re interested in getting early access, shoot us a note at beta@northpass.com to see if you qualify.

Gainsight CS
With a Northpass + Gainsight integration, learning data, including course progress and completion rates, can now be automatically incorporated into Gainsight health scores.

For more information on the Gainsight CS integration, check out our support article.

Iterable
With a Northpass + Iterable integration, customer learning data can now be used to trigger communication campaigns. This means that learning data can power email and SMS campaigns.

 

Enhancements

  • Customers using our HubSpot integration now have the ability to fully uninstall it from within Northpass.

 

Bug fixes

  • Previously, if course retakes were enabled, learners may have encountered sporadic errors when attempting to retake a course. This issue has been addressed.

 

About the Author

Samantha Czulada-Gillespie

Samantha Czulada-Gillespie is a Product Manager at Northpass. Outside of product sprint ceremonies, Sam enjoys being outdoors, channeling her inner Peloton Instructor, exploring local coffee shops, and food shopping (no that is not a typo).

Read more from Samantha Czulada-Gillespie