e-Commerce Software-as-a-Service
Shopify sought to deliver world-class learning experiences to their partners. They found in Northpass a team that’s committed to their product and to their mission to make online learning better for everyone.
On-Demand Rideshare Services
Northpass enables Cabify to reduced driver activation time by 95%, enabling drivers to generate revenue quicker than ever.
"Due to an inefficient and manual onboarding process, Cabify wasn’t scaling quickly enough to keep up with the competition. Thanks to the ease and scalability of the Northpass platform, a team of two people are now able to activate over 300 drivers per week."
–Ramon Castillo,
Operations Analyst of Global Operations
On-Demand Consumer Services
Turo leverages Northpass to train new operations hires, both in-house and at outsourced locations. With a fast-growing domestic and international team, they needed a scalable solution for delivering and managing training.
"Before Northpass, our training was unscripted, unplanned and unsustainable. Since implementation, we’ve been able to scale our team 4x. This type of growth would have been absolutely impossible without a tool like Northpass."
–Debra Swinson,
Training Specialist
Software-as-a-Service
On Northpass, SPS Commerce created and delivered training to more than 70,000 members of its retail network.
"As a next-generation LMS, Northpass has equipped us with the necessary technology to train and engage with our customers in a meaningful way. As a result, we were able to advance our customer relationships and improve the way we interact with them."
–Beth Jacob,
Chief Customer Success Officer
Software-as-a-Service
Working with Northpass enabled Everlaw to automate resource delivery, scale training operations and reduce onboarding time for new employees and partners.
"We chose Northpass because of the sleek and modern interface, which promised our end-learners an easy and engaging learning experience. Before Northpass, we either had to do one-on-one trainings with new employees and partners or send them hastily compiled resources. Northpass allowed us to put together a robust product-learning curriculum in less than a day and saved us from doing redundant work because we could easily integrate pre-existing collateral. Using Northpass, we reduced the on-boarding time for both new employees and partner organizations, while ensuring that they are well trained on our product."
–Mondee Lu,
User Advocate
Non-Profit Organization
Northpass worked with the MaRS team to streamline content delivery and achieve staggering learner engagement results.
"We rely on technology to do the heavy lifting of bringing our users into the platform and getting them to interact with the content. Northpass has the capability of making that process automated. Now that we don’t have to worry about the delivery mechanism, we’re able to focus on creating great content."
–Aislinn Malszecki,
Senior Associate
On-Demand Consumer Services
Babierge has Trusted Partners around the country who leverage their platform to launch entrepreneurial careers by renting baby equipment in local markets. They needed to onboard their partners in a manner that was engaging, trackable and scalable.
"We have a two-step application process that’s gone from taking our partners two weeks to complete to three days on Northpass. As a result, our team is spending 75% less time on support. This has allowed us to focus more on recruiting new partners—something that’s central to developing the business."
–Adam Heymann,
Marketing Manager
Patient Services
Caliber offers non-emergency patient transportation services. The company uses Northpass to satisfy two of their training initiatives: train new employees, and educate franchise owners on the operations of dispatching software.