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Northpass is now Gainsight Customer Education

Digitize customer onboarding and training with on-demand education.


Transform Your Business
with Digital Customer Education


Improve Productivity

By automating 1:1 training, you can free up customer success teams to focus on growth, improving retention, and building strong relationships.


Cut Costs

Reduce training expenses and scale your education program easily and affordably with digital learning solutions that can be accessed anywhere, anytime.

Elevate Customer Experiences

Deliver an effortless learning experience that boosts customer engagement, proficiency, product usage, and encourages ongoing interaction with your brand.

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“Northpass has saved us over 2,000 hours a year by removing the need for 1:1 trainings with our customers.”

Vy-vy Nyguen
Client Enablement Manager at Bonfire
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We're Pioneering a Better Way to Train Customers

  • Seamless Learning Experiences: Give customers the learning experience they expect and love - quality, personalized content available anytime, anywhere.
  • Digital Learning Operations: Unlock customer-facing teams to spend less time training and more time driving customer relationships
  • Learning Insights & Analytics: Remove the mystery of customer education's impact with actionable data and insights
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Elevate Success with Northpass' Customer Training LMS

  • Embed your academy directly within your software & website
  • Customize your academy to align with your brand
  • Integrate your tech stack to pass learning data to all your teams
  • Certify your customers with our certification engine
  • Create high-impact content with our course authoring tool
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At Northpass, We're Innovating

We're proud to have won not one, but two, Brandon Hall Excellence in Technology awards.

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See Why Our Customers 💚 Us

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G2 2023 Leader G2 2023 Mid-Market High Performer G2 2023 Enterprise High Performer G2 2023 Spring High Performer

The easiest way to teach our customers everything they need to know!

Floyd van Zoelen

One of the most amazing platforms combined with world-class onboarding and support.

Nathan K.

Love the platform - super simple to use and very intuitive!

Allison F.

The customer experience and support are what really makes this solution shine!

Kaitlyn M.

Great platform with unlimited possibilities.

Thomas (TC) R.

Flexible, scalable, customizable, great user experience and great support.

Julia H.

Customer service-driven rockstars who have changed my life for the better.

Charlotte T.

The Northpass support and software are some of the best I've had the pleasure of working with.

Chance H.

Northpass is robust in its capabilities, but also easy to use for learners.


Northpass has freed our CSM teams up to focus on more strategic initiatives such as QBRs, success planning, and diving into advanced features.

Alaina Loori
VP, Global Customer Success
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