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A Flexible Learning Platform to Train Your Customers

See What's Possible with a White-label LMS

A fully white-label LMS that lets mid-market and enterprise companies completely customize their customer academy to match their brand and create a seamless experience. 

See Your Custom Academy

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Drive Customer Engagement

Align your customer academy with every brand touchpoint to create a stickier experience that encourages engagement. 
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Faster Onboarding

Get new customers up to speed in no time — all within an academy that's a seamless extension of your brand.
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Increase Customer Retention Rates

Keep customers excited about your product updates and new features to take your retention rates to new heights. 

Leading Mid-market & Enterprise Companies Trust Northpass

Q: 

What types of companies use Northpass?

Most Northpass customers are mid-market and enterprise B2B technology companies—think Grammarly, Freshworks, Crayon, and Pipedrive—looking to improve the impact of their customer training programs.

Q: 

What types of companies aren’t a good fit for Northpass?

We've engineered Northpass for companies and teams looking to scale their customer training programs. As a result, Northpass typically isn't a good fit for K-12, non-profits, higher education, independent consultants, coaches, and influencers.

Q: 

How do companies use Northpass?

Companies use Northpass for various use cases. That said, the most common involve onboarding and ongoing product education aimed at increasing retention, reducing support costs, boosting product adoption, and more.

Q: 

What internal teams use Northpass?

Good question. We built Northpass to help teams across companies achieve their goals:

  • Customer Success teams use Northpass to improve the effectiveness, efficiency, and reach of their training program, which leads to higher retention and recurring revenue. 
  • Product teams use Northpass to drive adoption, source feedback, and make data-driven decisions that address the evolving needs of their customers. 

  • Marketing and Sales teams use Northpass to establish thought leadership, increase brand awareness, and boost deal velocity. 

  • Implementation teams use Northpass to accelerate onboarding so customers can realize product value ASAP. 

  • Support teams use Northpass to reduce costs and create operational efficiencies that enable them to serve more customers with fewer resources.
Q: 

Do companies in other industries use Northpass?

Of course. While Northpass primarily serves B2B technology companies, other industries trust our learning platform, including those in healthcare, the on-demand economy, real estate, and more. 

Build Your Academy Your Way

Scroll through a few examples to see what's possible with a white-label LMS.

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See What White-labeling Really Means

Build your academy with Northpass to deliver amazing learning experiences that match every brand specification.

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Branding
Your logo, your color scheme, your graphics. Match your academy to your brand standards.
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Typography
Install your custom brand font and take complete control over typography to further align your academy to your brand.
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Layout
Organize the components of your academy to create a learning experience that drives engagement for your learners.
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Features & Functionality
Enrich your training content with custom components like badges, progress meters, categories, and advanced search.
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Course Cards
Increase discoverability of your training materials by promoting your courses with our flexible course cards.
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Buttons
Adjust the copy and customize every visual aspect of calls-to-actons to engage learners your way.
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Personalization
Say hello with style. Inject your voice and tone and speak directly to your learners.
Custom academy wireframe
Feature Icon
Branding
Your logo, your color scheme, your graphics. Match your academy to your brand standards.
Branding Feature GIF
Typography Icon
Typography
Install your custom brand font and take complete control over typography to further align your academy to your brand.
Typography feature GIF
Layout Icon
Layout
Organize the components of your academy to create a learning experience that drives engagement for your learners.
Layout Feature GIF
Features Icon
Features & Functionality
Enrich your training content with custom components like badges, progress meters, categories, and advanced search.
Features GIF
Cards Icon
Course Cards
Increase discoverability of your training materials by promoting your courses with our flexible course cards.
Cards Feature GIF
Button Icon
Buttons
Adjust the copy and customize every visual aspect of calls-to-actons to engage learners your way.
Button feature GIF
Personalize Icon
Personalization
Say hello with style. Inject your voice and tone and speak directly to your learners.
Personalization Feature GIF

Power Your Customized Academy with Advanced Features

Deliver amazing learning experiences to your customers with Northpass.

What I like best about Northpass is the flexibility and customization ...the functionality within Northpass is impressive, and has given us use-cases and content ideas beyond where we were initially searching.

Kevin Van Eck
EVP of Innovation and Education at @Properties