Wednesday, March 29, 2023 at 1:00 p.m. ET
👋 Join Us Live or On-Demand
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Companies have always trained customers to use their products. But, feature training is no longer enough. Today, companies need customers to focus on the “why”—why should customers be using a product, why should they be using a feature, what best practices can they adopt when using, etc. This is digital customer education and it's becoming the new standard of training. In this webinar, Debbie Smith, Customer Education Management Association President, and Steve Cornwell, Northpass CEO & Founder, will discuss the evolution of customer education from traditional training to digital customer education. And why, especially in this economy, it's more important than ever to make the change. |
You’ll learn:
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Steve Cornwell is the Founder & CEO of Northpass, a leading Customer Learning platform. He is an experienced SaaS leader with more than 19 years of experience building and scaling software companies — from the ground up — by helping brands like Compass, Shopify, Talkspace, Uber and others transform their learning and analytics programs into world-class centers of excellence.
