What is the best way to launch and scale a customer training program?
As companies produce increasingly complex products that require robust onboarding efforts, traditional training methods (such as webinars or 1:1 training sessions) tend to fall short. When things like increasing product adoption and reducing supports costs become your top priorities, you need to embrace onboarding and deliver continual customer training.
Download this eBook to:
- Understand the costs and tradeoffs of a customer education program
- Determine your program scope and implementation strategy
- Establish clear metrics
- Form your team, define roles, and set a realistic timeline
- Choose a training software partner