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Get better results from your customer education efforts

How can companies use online learning to augment customer training?

With the evolution of customer success comes the demand for robust onboarding programs

Given the nature of traditional training methods, (e.g., in-person seminars, one-on-one consulting, webinars and online support centers) customers are left feeling overwhelmed before they even finish implementing a new solution. Luckily, there is a better way to onboard new customers and keep current users up-to-date. This eBook outlines four traditional training methods that companies use today, then presents ways to supplement them with online courses to create results-oriented customer training programs.

In this eBook, you'll learn how to:

  • Turn one-on-one customer training into a profit center
  • Make in-person training seminars more effective via blended learning
  • Use webinars as unique ‘drill-down’ sessions to supplement training
  • Repurpose customer support content within a learning platform
  • Get started with online training, and more.

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