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Building Effective Customer Education Programs

How can you use online learning to augment customer training and get better results?

Download this eBook to learn how you can build a customer education program that works for you.

Trusted by the World's Leading Companies

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Customer expectations are evolving. Are you keeping up?

With customer expectations at an all-time high, traditional training methods (online support centers, webinars, 1-on-1 consulting) just can't cut it. 

Luckily, there is a better way to onboard new customers and keep users up-to-date. This eBook outlines four traditional training methods that companies use today, then presents ways to supplement them with online courses to create results-oriented training programs that work.

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In this eBook, you'll learn how to:

  • Turn one-on-one customer training into a profit center
  • Make in-person training seminars more effective via blended learning
  • Use webinars as unique ‘drill-down’ sessions to supplement training
  • Repurpose customer support content within a learning platform
  • Get started with online training, and more

What truly sets Northpass apart, is the incredibly talented team working behind it. The Northpass team has been a huge contributor to our success with training our partners and building out our ecosystem.

Chris Williams
Partner Accelerator at Shopify